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Refund and Cancellation Policy for H2C Let Loose Outfits: 

Thank you for shopping with H2C Let Loose Outfits. We strive to provide you with the best products and customer service. Please take a moment to review our refund and cancellation policy:

  1. Cancellation Policy:

    • If you wish to cancel your order, please contact our customer support team as soon as possible.

    • Cancellations are only possible before the order has been shipped or production has started.

    • Once your order has been shipped or production has started, it cannot be canceled.

  2. Refund Policy:

    • We offer refunds for eligible products within [X] days from the date of delivery.

    • To be eligible for a refund, the item must be unused, in its original condition, and in the original packaging.

    • Proof of purchase, such as a receipt or order confirmation, is required for all refund requests.

    • Refunds will be processed using the same method of payment used during the original purchase.

    • Shipping and handling charges are non-refundable.

    • Customers are responsible for the return shipping costs unless the return is due to an error on our part.

  3. Return Process:

    • To initiate a return, please contact our customer support team and provide them with the necessary details.

    • We will provide you with instructions on how to return the item.

    • Please ensure that the item is securely packaged to prevent damage during transit.

    • Once we receive and inspect the returned item, we will notify you regarding the approval or rejection of your refund.

    • If approved, the refund will be processed within 5 working days.

  4. Exchanges:

    • We currently do not offer direct exchanges. If you wish to exchange an item, please follow the return process for a refund and place a new order for the desired item.

  5. Damaged or Defective Items:

    • If you receive a damaged or defective item, please contact our customer support team immediately.

    • We may request supporting documentation or images to assess the issue.

    • We will provide a resolution, which may include a refund, replacement, or repair, depending on the specific circumstances.

Please note that this refund and cancellation policy is subject to change without prior notice. We encourage you to review this policy regularly for any updates.

If you have any further questions or need assistance, please don't hesitate to contact our customer support team.

Return Policy
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